Position Details:

• Hours: 7.5 hours/day; 37.5 hours/week
• Days of the Week: Monday - Friday
• Shift: 8:00am- 4:00pm (30-minute lunch) (some flexibility); Full Time; 
• Overtime Required: No
• Work on NYS Holiday: No
• Travel Required: No
• Resumes Required: Yes

The duties, skills, and minimum qualifications associated with the Analysis work are as follows:

General Duties

• Carefully analyze the factual bases of consumer complaints about utility service and apply the appropriate law or regulation to investigate the complaint.
• Provide information and answer questions, review and analyze company records, and respond to customer complaints and inquiries both verbally and in writing.
• Direct a service provider to or request a customer provide relevant information about the dispute to perfect the case record.
• Direct a service provider to conduct a premise inspection or meter test to determine the adequacy of service and/or accuracy of billing.
• Record and gather complaint and workload information and assist in preparing reports.
• Instruct the service provider to take action to remedy and resolve the dispute.
• These tasks require personnel with the ability to develop some specialized knowledge of the Public Service Law and Regulations through research and training.

Needed to be successful:

• Prior experience and/or training as a legal secretary, paralegal or investigator or experience resolving disputes would be beneficial.
• Personnel must have the ability to conduct factual investigation of customer service and consumer protection complaints.
• Higher level oral and written communication and analytical skills are required to investigate and resolve consumer disputes about their utility service. The selected candidate must understand how to gather the relevant facts from the customer and utility and then apply the law, regulation and/or Commission Order to the facts presented, and then make a decision on the complaint.
• Careful attention to deadlines designed to protect consumers.
• High School Diploma.

Desired Skills and Qualifications

• Experience investigating consumer protection or customer service complaints in alegal or quasi-legal setting.
• Experience conducting investigations involving energy, telecommunications, or water service.
• Experience using a customer relationship management system.
• College degree (Associates or Bachelors). 

 Are you the right fit?

Our ideal candidates are the type of people that want to get up for work every day, not sit around like a couch potato. The best candidates for AccuStaff are the ones who look at a glass half full, and are able to take advantage of each opportunity to show how they can contribute.  Do we control every opportunity?  Certainly not, but like our clients, we search for motivated people who want to succeed.

Location - Johnstown, NY
Pay Range: $15.00/hour

Our client is seeking food packing workers for their manufacturing operation to assist in day-to-day functions. You will be responsible for contributing with a team of others on safe and clean food production practices. This organization is looking for temp to hire candidates who are seeking long term opportunities for steady income and long term benefits. 

Shifts currently open: 6am shift start

Location - Dolgeville, NY
Pay $15.00/hr 

We are currently seeking 1st shift production workers for a client in Dolgeville, NY. The positions are temporary-to-hire. These are full-time positions.

Previous warehouse work experience is required. 

Location - Clifton Park, NY
Pay - $17/hour

We are seeking a Machine Operator to join our team! You will help oversee operational activities and ensure excellent quality control.

Winter is quickly approaching and Accustaff knows that getting a fresh start with a new company can be difficult. Let us help you find the right home, vs. "just" a job!

Get a jump on your next position by starting a new, full time, year round career with an innovative, life changing company. We are currently seeking ALL LEVEL Production Assemblers for a prestigious organization in Queensbury, NY otherwise known as AngioDynamics. Don’t miss this great opportunity to gain valuable experience in a medical manufacturing environment! AngioDynamics is currently seeking new employees and no experience is required as there is extensive training for all new employees!

Inquire and apply today to work tomorrow! FULL TIME POSITIONS AVAILABLE

Perks:

• Sign On Bonus ($2,000)
• Voluntary weekend overtime available
• Referral Bonus Offered ($2,000)
• Part Time schedules available - approval needed
• Variety of job role
• Temporary to Hire
• Opportunity to gain experience in a new field

Responsibilities:

• Manufacturing high quality medical devices
• Workstation set up with necessary equipment and supplies
• The ability to follow proper procedures involving a broad range of components which requires one or more of the following: bonding, assembling, packaging, sealing or operating equipment
• Assembly and packaging of devices
• Transport, issue and stage raw materials and components for each work order (as required)
• Maintaining a clean, safe, and organized work area

Must haves:

• Ability to take direction
• Ability to work in a team setting and individually
• High School Diploma or GED level of experience in general education

Shifts:

• 1st: 6:00am to 2:30pm (overtime required depending on the department)
• 2nd: 2:30pm to 1:00am OR 3:30pm-2:00am, Training on 1st shift

Pay Rates (based on experience):

• 1st Shift: $16.00 to $18.40
• 2nd Shift: $17.00 to $19.40

Email resume today to lindsey.carney@accustaff.com or apply below

Location - Johnstown, NY
Pay Range: $15.00/hour

Our client is seeking food production workers for their manufacturing operation to assist in day-to-day functions. You will be responsible for contributing with a team of others on safe and clean food production practices. This organization is looking for temp to hire candidates who are seeking long term opportunities for steady income and long term benefits. 

Shifts currently open: 4:30pm start