Meet the AccuStaff Team

iconHeather Rafferty, Owner, joined AccuStaff in 1988, and eventually purchased the business in 1997. Starting as a Staffing Specialist, focusing on the operations side of the business, Heather grew AccuStaff from a single location to the three locations she manages today. Her experience in on-site and large scale staffing situations have enabled her to earn the trust of businesses around the Capital District over the years. Heather invests her free time in helping with local non-profit organizations and South Colonie Central Schools events. Heather has received numerous awards and accolades over the years including being named AccuStaff Franchise Owner of the Year on multiple occasions; is one of the top Women Owned Businesses in the Capital District as well as the #1 Temporary Employment Agencies annually by the Business Review.

iconCarrie Smith, PHR, Senior Staffing Specialist, joined AccuStaff in 1999. She has experience in recruiting for short and long term positions in office support, light industrial and health care fields. Carrie maintains her PHR status through various HRCI meetings and programs online and throughout the Capital Region. She earned her Bachelor’s Degree in Human Resources from Empire State College. Carrie works out of both our Albany and Saratoga Springs offices.

iconTom Schin, Client Relations Executive, joined AccuStaff in 2009. Tom’s been in the staffing industry since 2005 as an Area Manager for multiple offices and on-site operations in Albany, Saratoga, Glens Falls, and Pittsfield, MA. Tom has an additional 10 years in sales/management roles in publishing and holds a Master’s degree in Instructional Technology from the University at Albany. Tom’s an active member in CRHRA and CRRN, as well as an involved resident of Ballston Spa, and spends his free time helping his sons with school activities. He is a 2016 graduate of Leadership Saratoga, and currently serves on the Board for the Home Made Theater. He handles all things business development, marketing, web and sales related for our three offices. 

iconChrisi DiSilvio, Senior Staffing Specialist, joined AccuStaff in 2001 as a Staffing Specialist. She has spent time handling payroll, recruiting, and has evolved the position as a model for our other staffing specialists. Currently working part-time, Chrisi’s specialties lie in permanent hire recruiting and being a primary point of contact for New York State temporary staffing needs. 

iconJune Rulison, Staffing Specialist, joined AccuStaff in January 2013 in our Johnstown office.  She joined us after five years of health care staffing handling scheduling, license verification, and resolving last minute staffing needs in high pressure environments.  This experience provides a deeper understanding of our client’s recruiting needs. Having spent her first two and a half years in our Johnstown office, then with one of our onsite clients, June is currently working in our Johnstown office leading our recruiting efforts there with key accounts.  She is also our go-to person for credit collections and receivables.

iconDebbie McGillis, Staffing Specialist, started with AccuStaff in June of 2016 as an Administrative Assistant, then moving into a Staffing Specialist role. Prior to AccuStaff, Debbie worked with the Lexington Center for 28 years as the Relief Administrator for the agency. In this role, she supervised and handled scheduling for up to 175 employees. Her experience was a great translation of skills for her current role with AccuStaff. Debbie is a graduate of Fulton-Montgomery Community College, with a certificate in Individual Studies. In her private time, she enjoys travel, having been to several different countries. She enjoys spending time with her grandchildren and is a dog mom to her beloved pug, Miss Sniffles.

iconMadonna Chichester, Onsite Staffing Specialist, started with AccuStaff in January 2018 and currently works witn one of our onsite clients. Prior to joining AccuStaff as a Staffing Specialist Madonna spent several years working with individuals assessing their qualities and potential to help guide them on a path of success.  While at the NYS Office of Children and Family Services she worked as a Youth Division Aide, mentoring youth who were reaching adult age to recognize and achieve their career goals. She also worked as a Family Consultant helping individuals overcome substance abuse and integrate back into the workforce and become successful both in their career and personal life.  Madonna enjoys the busy life of a sports mom of her 12 year old son and especially enjoys their special Sunday dinners where her two oldest sons come home from their busy lives to catch up and share a family meal. 

iconNora Albertin, Administrative Assistant, started with AccuStaff in April 2018. Nora works part-time in our Johnstown office handling Administrative Assistant and Staffing Specialist duties. She worked with the Human Resources team at Nathan Littauer Hospital and Nursing Home, which employed 1000 employees!  During her 28 years of employment, she received several awards including employee of the quarter and runner up to Employee of the Year in 2016.  Nora enjoys meeting with and getting to know all of our employees during the hiring process.  She lives in Mayfield with her husband Jack, and her two boys Jack and Jared. She enjoys making memories with her family and friends, crafting and volunteering at the Nursing Home.

iconNicole Banks, Staffing Specialist, started with AccuStaff in April 2019 at our Albany office with a background mix of Information Technology and Staffing. She earned her IT degree in 2016 and a Bachelor's degree in Human Resources in 2018.  Nicole absolutely LOVES the Yankees; Didi Gregorius is her all-time favorite short stop player.  Outside of work, she spends all of her time with her four awesome children either ice skating, fishing, wrestling or watching baseball. 

 iconKelly Reedy, Staffing Specialist, started with AccuStaff in October 2019. She is currently working with one of our on-site clients in Albany, NY.